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Ediriam ships all of our orders via DHL. You will receive an e-mail update with your tracking number once your order has shipped.

Processing and Delivery Times

All orders are processed within one week. Standard shipping typically take up to two weeks, excluding weekend days, for destinations within Europe. If we are experiencing a high volume of orders, shipments may be delayed by a few days. Additionally, nationwide and global shipping delays (such as those caused by COVID-19, holiday volumes, or inclement weather) may impact your estimated delivery date.

Tracking Your Order

Once your order has shipped, you will receive an email with a tracking number to track your order via DHL. Once you receive your tracking number, please allow up to 48 hours for the tracking portal to update.

Customs Fees and Import Taxes

ediriam GmbH is not responsible for any customs or import fees you may incur during or after shipping (tariffs, taxes, VAT, etc.).

Contact Us

If you have any questions or concerns regarding your order, feel free to contact us at