Thank you for purchasing our products at by ediriam. 

Due to the nature of our business and the products we sell, items that expire sooner than one month from the date of the purchase are not eligible for a refund.

For any item to be eligible for a refund, you have to return the item you have purchased within seven calendar days of the purchase. The item must be unopened and in its original condition. Please contact us to get a free shipping label.

If our products arrived damaged, rotten, or contaminated in any way, please contact us right away and we will be happy to send a free replacement regardless of its expiration date. 

If anything is unclear or you have any questions feel free to contact us. 

Shipping returns

To return your product, you should mail your product to: ediriam GmbH, Mühlweg 2B, 82054 Sauerlach

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you may vary. We only accept proof of delivery.

Need help?

Contact us for questions related to refunds and returns.